Frequently asked questions

What is 20’s Shape?

20’s Shape helps you make room for movement at home, with compact Pilates equipment and a simple goal: find your twenties’ strength, shape and confidence again.

What is included with the reformer?

The portable reformer and a complimentary Pilates Mom Cookbook ebook. The Essential Kit is sold separately.

Are classes or subscriptions included?

No. This is an equipment purchase with no platform access, classes or recurring subscription.

Which colors are available?

The reformer is available in Purple, Black, Pink, Turquoise and Matcha. Select your preferred color on the product page.

How much space does it need?

About the footprint of a yoga mat while in use. It folds for storage under a bed or behind a door.

Can beginners use it?

Start with comfortable resistance and controlled movements. Read the equipment instructions before use. Ask a healthcare professional if you are recovering from injury or have a condition that affects exercise.

Do you ship to the United States?

Yes. Standard US shipping is free. Orders are processed in 1–2 business days, with estimated transit of 5–7 business days.

Can I track my order?

You will receive tracking information after dispatch. Visit Track your order or contact support with your order number.

What is the return policy?

The reformer has a 28-day results guarantee. Our standard return window is 30 days from receipt, subject to the conditions in the refund policy. Contact support before sending any return.

How can I contact you?

Email info@twentyshape.com or use our contact form.